Rules & privacy

Account & Data Deletion

How to delete your Naudokis account and personal data, what is deleted, and what is retained for legal reasons.

Effective June 1, 2026

1.Who operates Naudokis

Naudokis is operated by MB “Naudokis” (company code 307423504), registered address Numėjos g. 6, LT-08402 Vilnius, Lithuania.

2.Delete your account in the app

  1. Open the Naudokis app and sign in.
  2. Go to Account → Delete account.
  3. Confirm again by signing in with your password or through Apple, Google or Facebook.
  4. Your account is disabled immediately and deletion is queued.

3.Don’t have the app installed?

Email info@naudokis.lt from your account’s email address and request account deletion — we process it the same way.

4.What is deleted

  • Profile and photo
  • Identity, phone and email verification records
  • App notification settings and notification identifiers
  • Saved items, blocks and mutes

Your listings, reservations, chat messages and reviews are anonymised — they remain visible to the other party but no longer carry your name or contact details.

5.What is retained

Certain payment, accounting, tax, DAC7 and legal-defence records are kept as required by Lithuanian and EU law for statutory periods, which may be 5 to 10 years or longer where the law requires. Safety and content-moderation reports are kept for up to 3 years. After these periods the data is deleted.

6.Contact

For any questions about deletion or your data, contact info@naudokis.lt.